10kHockey

Delete your account and data

You can delete your account, and any player profile you are the only guardian of, at any time. There are two ways to do it.

In the app: fastest

  1. Open 10kHockey and sign in
  2. Go to Settings
  3. Tap Delete my account and confirm with your password

To delete a single player but keep your account, open that player from the Players tab and choose Delete profile.

By email: if you no longer have the app

Email support@10khockey.com from the address your account uses, with the subject Account deletion request.

We will confirm the request from that address and complete the deletion within 30 days. We ask you to write from the account's own email address because deleting a player's shooting history is not something we will do on an unverified request.

What gets deleted

Your accountErased within 30 days
Players only you are linked toProfile and all shooting history erased within 90 days
Players with another guardianKept. The other parent still follows them
Your notification settings and devicesErased immediately
Consent recordsErased with the player profile

Want a copy first?

Settings → Your data → Export gives you everything we hold about your account and your players as a single file. Deletion cannot be undone, so it is worth doing first.